Actually, no one paid for Instacart Express until March, 2013. And when we made changes to the plan, we intended to notify everyone first and give them time to decide whether to continue or cancel.
I never got the email. What I did notice is when I went to my account page I saw that it indicated that my free trial was going to end and gave me a chance to pay. I had previously heard from customer service that I had never been charged (but was not told that nobody had been charged).
When I saw this, I went ahead and paid (not knowing, of course, that the terms had changed). And my Instacart Express membership now says Aug 19, 2012 - Aug 19, 2013. But in this article, the OP shows a screenshot indicating his service is March 20, 2013 - March 20, 2014. Why is there a discrepancy here? By explicitly opting to pay from my account page, did I screw myself out of 7 months worth of Express service that the OP is getting?
When I saw this, I went ahead and paid (not knowing, of course, that the terms had changed). And my Instacart Express membership now says Aug 19, 2012 - Aug 19, 2013. But in this article, the OP shows a screenshot indicating his service is March 20, 2013 - March 20, 2014. Why is there a discrepancy here? By explicitly opting to pay from my account page, did I screw myself out of 7 months worth of Express service that the OP is getting?