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by bmeckel 4828 days ago
This is a really important point to make. Companies like these start out thinking that there is no way there will be a lot of users ordering small amounts, they'll all just order in bulk. They soon find out this isn't the case, but at that point changing looks bad to their customer base. If you don't start out with a model that charges for the smaller deliveries you're going to find yourself screwed.

That being said, the $99 fee should cover smaller deliveries. They asked for the money up front, without limitations, it is an awful idea to attempt to go back on that.