[natrius2]

When my credit card expired, Linode deactivated my account and never responded to my emails after that. If I had data that I needed on that machine, I would've lost it forever.

They're cheap, so I still use them for personal projects, but personally, I'd never trust my business with them.

Just another data point.

[lena]

Wow. I just had the same situation with Slicehost. They notified me about the problem, said that there was a five day grace period, and that I could always contact them if I had any problems. They generally replied within the hour to all my e-mails.

[tasaro]

not sure how long ago that was, but I'd be happy to look into it. service at linode.com

[lena]

So do you (now) have a standard grace period when a credit card payment fails?

[tasaro]

Yes, along with a few notifications via e-mail.