[throwaway420]

* Technical issues that affect the livelihoods of almost every person on here are important. The fact that this has so many upvotes is indicative of that.

* Unfortunately, because Google is on the surface a very friendly company, many technical people place Google on a pedestal and actually believe their slogan about doing no evil. It's just a slogan, and yes, Google does do a lot of evil.

* I suspect that you've never experienced the frustration of having your entire business on the line and not even being able to get a human response from Google. If you've ever been in that situation, I think you'd be able to understand how frustrating Google actually is.