[Semiapies]

"Companies such as that is vitally necessary."

True, but I was not saying they weren't.

"Also, it is a free speech issue"

No, it is not. Nobody here has said GS shouldn't exist or be able to collect complaints about companies. They've only criticized them for doing things that verged on impersonating those companies by making official-looking "customer support" pages for them.

The only anti-free speech remarks made have been those by a very few people accusing Fried of defamation.