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by wslh 4837 days ago
> ...the reality is that it is incredibly difficult.

Looking at the industry history it seems more a problem of mindset, that implies a failure understanding a different industry (e.g: hardware != software, ISP != Web). For example, before the new Windows Phone 8 it was incredible that Microsoft insisted with an awkward UI that came from the Palm era. There are a lot of other examples like Nokia/Ovi, Telefonica/Lycos.