[reion]

I did like how you were trying to handle the situation, it was really reasonable to try work something out. I am sad about their response to you, make me loss faith and proves that once they were successful, they just stopped caring. I would suggest you trying sending an other email with same approach to someone else higher up in company. From what i get Ray is guy in legal department, we don't know if he cares about user base and if he forwarded the email to someone else before he decided to deny you a way out.