[swombat]

Agreed. I'm really very disappointed in the HN community on this topic. There was sheepish downmodding galore on the original thread, and emotional, badly thought out responses the likes of which I'm not used to here.

Looks like Jason Fried managed to bring out the worst in our community :-( It's particularly galling to see this turn on a pretty decent start-up like GetSatisfaction.

[condor]

we already knew that J.F. likes to approach anything to do with 37S from the angle of highest exposure and maximum cheese, that is disappointing, but I wouldn't let the messenger taint the message, those features of get satisfaction are 100% deceptive whether J.F. said it or not.