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by _ak 4845 days ago
> The tone of this topic is not in line with the civil level of discourse I'd like to maintain here, so I cannot respond.

This sounds like the euphemistic version of "I don't like your attitude, so fuck off." Not exactly the answer I would want to get as a new user who is stumbling over terrible and inconsistent documentation and error messages.

4 comments

Yes, that immediately turns me off the project. This is great feedback and not at all rude, I wish I could get feedback like this for my projects!
At least it's consistent with his "documentation czar" title. Definitely sounds like a Czar to me.
I agree that Trek's response here is not very helpful. However he has spent countless hours working on Ember's documentation and the fact that it's where it is now is due to his dedication. There's clearly more work to be done and we're all very well aware of that. We've been working on a getting started tutorial but it's been slow going since all of us on the Core Team are very busy with our day jobs. We hope to get something out for everyone as soon as possible.
That may very well be true but it doesn't change the fact that his response was very negative (much more so than the OP's) and for no good reason. The OP did not say "Trek sucks, his attempt at documentation is laughable" in fact I would venture a guess that the OP had no idea who Trek was prior to his posting. This was not an attack against Trek or the work he has done but rather a frustrated programmer explaining his predicament and asking for help and Trek told him he wasn't worth his time. If that's not pouring gas on the fire I don't know what is. If I were the OP I would completely abandoned trying to learn Ember.js after a comment like that, talk about kicking a man when he is already down.
These errors (and this frustrating process) are not at all unusual for Javascript libraries. Though I'm sure they could do some things better, I am afraid ember is taking a little bit of flak for the state of front end development, here.