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by c0mpute
4839 days ago
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A very interesting dilemma as a consumer/customer. I am sure out of the many fired some are legit firings - drivers not respectful or just not good enough. And similarly some who have been short changed by customers giving bad reviews. So here is my dilemma, wearing the customer hat - if this move by Uber guarantees me that every time I hail a Uber cab, I am guaranteed to get a 4.7 star experience in the minimum (ya sometimes not, but on an average yes). So why wouldn't I want that as a customer? Now if I wear the hat of a sympathetic human, I can probably see some injustice if I sift through all the firings. So how can we hold Uber accountable? Being a realist, sometimes one has to understand that many systems don't have equality and maybe in this case the injustice/inequality benefits the Uber customers. |
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