Is it an American phenomenon? In Europe I expect a taxi driver to be quick to turn up, helpful and knowledgeable about the destination.
Granted, I don't expect water.
Well, I don't expect enormous leg room and posh seats, just to be comfortable (and clean). It may depend also what you define by those. Very often the car is a Mercedes so I'm rather fine with that. I actually prefer radio on, but never had the trouble to have it turned down or off when I wanted to call someone or chat with the driver.