[pclark]

it seems kind of ridiculous to presume that one rogue one star rating would get a driver fired. i would assume that there is more to firing drivers than simply the rating system – someone must talk to the passenger to figure out what is up.

[fijal]

you need 12 5 star rides to make up for 1 one star and get above 4.7. If your average is say 4.8 (you get 4 or 3 stars every now and then because people assume it's "average"), when you get a 1 star review, you need 37 "normal" rides to make up for it and come back to 4.7. This is pretty insane IMO

[ryan_f]

That's one of the reasons they are complaining because it is ridiculous there isn't anything set up. Now it might not just be one rogue star rating but maybe a collection of others. But there is no room for error when you can get fired by having a 4.6 and not 4.7 star rating.

[kelnos]

I don't know if Uber still does this, but at one point in the past they would drop you an email if you rated a driver 3 or lower to ask what happened.

[dunsudu]

"drop" you an email? what does that mean? do you mean "send"?

[andyakb]

Why would you post this? Of course that is what they mean

[dunsudu]

I'm calling him out for his douchebag double-speak hipster talk. Is he too cool to say "send"? Vacuous style over substance.

[prawn]

I think the douchebag labeling might've backfired? People have been dropping one another emails for years and years. Maybe it's less common where you're from.

[nfg]

My English dictionary (Collins) has: to drop (vb-16 transitive) "to send or post".

[pclark]

you're amusingly vitriolic about this

[cmccabe]

No, he means they print out the email in and drop it on your head.