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by Afforess 4843 days ago
>Third, and lastly, Google is sending a strong signal to the market that it will have no mercy of killing whatever product it doesn’t think it’s going well.

Yep. I was just investigating Cloud SQL storage today and Google has a free Cloud SQL trial plan and decent pricing. I passed it over because I am concerned Google isn't interested in long term maintenance of products, and their support is non-existent. I'd rather go with some no-name startup that probably cares a lot more about my business.

https://cloud.google.com/pricing/cloud-sql

1 comments

[Disclaimer: I work at Google in an unrelated area]

Google platforms like Cloud SQL generally have a deprecation policy that will give you an idea of the minimum length of time that they'll be maintained. For Cloud SQL it's 1 year (it's in the Terms of Service), which means that you'd get at least a year's notice before it could be turned off. It's on par or slightly better than what I know of Amazon's policy (they have 1 year deprecation on their APIs and an undefined deprecation policy on their service offerings).

In my opnion having this deprecation policy would make Google Cloud SQL a lower risk proposition than a 'no-name startup', at least until the startup is in a position to make similar guarantees (and the financial resources to stick to those guarantees).

Edit: I guess my point is that some Google products have service agreements as to how long they'll be maintained and so comparing consumer web services to Cloud SQL isn't really appropriate.

Tell that to users of App Engine who have experienced frequent, repeated downtime and utter apathy from Google. Google's customer support sucks.