[courtneypowell]

This is a difficult problem to solve, one that we have been working on for a while at PublikDemand. We have hoards of people with the same complaint against a company and are trying how to best unite them and allow them use the collective voice to demand change.

[javajosh]

The problem is that the correct place to collect and disseminate these complaints is at the problem point - and the problem entity has the least interest in maintaining the information. This is actually a really big problem.