[lubujackson]

I think it's an important insight that certain inefficiencies can be tied to livelihood of the customer (wine sellers) and even the end user (wine buyers). There are strong emotional attachments to the PROCESS of making wine, promoting wine and selling wine. If you go to wineries throughout Sonoma county, you can clearly see that small, independent wineries often take pride in doing everything by hand and controlling their own selling to restaurants etc.

It is very similar to bookstores and record stores. Yes, there are big players that are handling there own optimizations but if you are a small winery (or bookstore/record store) you are doing it at this point in part as a preservation of an artisanal experience. There are countless ways they can do things better but there is a genuine fear that "optimizations" can be a slippery slope to Walmart-ville, both in how they think and how they are perceived.