[r00fus]

Re: Trolls - on a meta/tangential note it does seem like "troll management" (aka moderation) could alternatively be called governance - it's essentially what keeps libertarian ideas in the fantasy realm - anything involving large numbers of people undoubtedly requires extensive rules in order to keep things stable (whether they're explicit rules as in managed systems, or implicit rules where avoidance of external authorities is what keeps people in line - ie, torrent culture).