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by jspaur
4845 days ago
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Frankly about time. We evaluated Braintree and just couldn't get over the amount of information requested to get started as compared to Stripe. Secondarily, we reached out to a member of the sales team and got a fairly curt response about their 1,000 startup initiative. Mix it with disjointed API docs (that appears to be better than it was 3 months ago, but not by much), and it wasn't even a decision. (And this is coming from someone who had opened a merchant account in 2003 over the phone with a previous startup) It's all really a bummer because we'd love to see some serious competition in this space, but at the moment no one appears to be up to the task. |
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The worst part about Transparent Redirect is that you can't run any server-side callbacks (like confirming inventory is still available) at the point of sale, you have to run it when they first load the checkout page. Why? Because by the time the checkout page data hits your server, Braintree has already charged the customer's card. If you need to abort the transaction at that point it's frustrating at best.
Maybe there's a really obvious way to work-around that but multiple emails to their developer support weren't helpful.
With Stripe, you can run callbacks and validations all day long and you'll never capture your customer's money until you explicitly say "do it." Much cleaner.