[maratd]

> Doing favors for clients is, I promise you, cheaper than hiring salespeople. If you have a client that can't be trusted not to abuse favors, fire the client.

You're absolutely right, but I want to put it another way. I actively price in "one extra thing" for every project. This way, when a client asks for an extra tweak there or a small extra feature there, I don't feel bad because I already priced that in and the client feels good because they think they're getting a bonus freebie.

Virtually ever client asks for a little extra and since I already priced it in, I have no qualms with providing it. Everybody walks away happy.