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by signed0 4847 days ago
Perhaps having the user enter their location information in the order country, zip, city, state, street would provide a better experience. It's not what they would be used to, but it's at least consistant (information is entered from less precise to more precise).

Having to build an additional "let me type it in" option seems like it increases the complexity and confusion. One of the banks I use asks for the zip first and then populates the city and state text fields on the lines below. This also has the benefit of working if Javascript is disabled.
1 comments
jackseviltwin 4847 days ago
What do you do if there are multiple options for the city/state? What if your city happens to not be one of the options you provide? That's why we needed to add an option for the user to fill it in.
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signed0 4847 days ago
In that case the user can type it in themselves. The textfields are fully editable after all. I would expect that it is faster for user to type in the correct city if you get it wrong than for them to have to move their mouse to the keyboard and select it from a drop down list, and if it isn't in the drop down then this method is faster.
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