[pfredrich]

(I do product at CroUp.)

We see shopping cart providers as our competition and they usually charge setup and/or monthly fees, which we do not. Given the value and functionalities our product provides we feel our pricing is fair, but we're open to structuring it differently in the future depending on market feedback, like volume or product price based, or we introduce a premium account with a monthly fee but lower per transaction fees.

[manuelflara]

I'm sure people who don't know about other direct competitors (Gumroad, etc) will see it as an alternative to a more elabore shopping cart or ecommerce site, and in that case 10% may be a no brainer. But if someone -like myself- knows about both alternatives, I may use CropUp initially but if I get some decent volume, I'd switch to Gumroad unless you guys had a 5% option for higher volume customers.

[pfredrich]

(I do product at CropUp.)

Fair point. We're open to exploring other pricing structures based on the market feedback we'll get. In general, goal is to rather be the Apple of eCommerce than the Dell. (Well, that sounds cheesy and not in a good way :) Sorry.) We don't want to be the cheapest service but the one that provides our sellers with the most value.

[pooMonger]

One interesting avenue for providing further value so that people might not balk at the 10% fee (as witnessed by a few skeptics in this thread), would be to perhaps provide next-day shipped shipping labels for merchants.

It seems that since the orders will be coming through CropUp, why not hold the hand of the merchant just a few steps further? Intake orders, print shipping labels, provide shipping materials to merchants, One-Stop-Shop concept.

[pfredrich]

(I do product at CropUp).

Excellent thinking! This is one of the ideas on our list, no concrete plans or timing yet though. It should just be real simple to sell the products you make so that you can spend more time on the things you actually care about like making some cool products.