[aggie]

It's interesting to hear about the historical facts (thanks for sharing) but I have to disagree with your position.

The quotation is a concise and eloquent means of making a point about consumer opinion that is true in some cases, even if not in the historical case being exemplified. The historical accuracy is not important when it isn't integral to the argument being made.

I could make a similarly weak argument about your word choice: "quote" is a verb, "quotation" is a noun, but the use of "quote" as a noun is concise and communicates the intended meaning without causing any problems.

[mratzloff]

I get what you're saying, but the quote is always used as straw man shorthand for "consumers don't know what they want", which is not true now, nor was it true for Henry Ford. Perpetuating it is perpetuating a bad argument built on a falsehood.