[mistercow]

As an also former Apple retail employee, I disagree with you that this isn't an unrealistic story. There are a lot of red flags here, many of which are not Apple Store specific, and some of which are.

The fact that a Mac sales guy was walking back and forth from stockroom to floor, fetching each MacBook for 15 students individually, and no manager took him aside to ask what the hell he thought he was doing, did he not notice that [unidentified product X] had just launched and that the store was full of waiting customers... does not ring true.

[nsp]

I worked at the store the OP worked at, and his story seems accurate. The 5th avenue store does more $/sq foot than anywhere else in the US, and grosses more than any other retail store in New York. In early 2012 the 5th avenue store got 'runners', who would bring the computers out to you, but it was often faster to run back and get it yourself. I sold ~30-50k of macs a night and would frequently be seen running back and forth to the floor with my arms full of laptops - this didn't attract negative manager attention - I was making sales.

His story checks out - I'm happy to answer any other questions re: 5th ave

[ebbv]

You're confused. OP did not work in the 5th avenue store. He said his store was in a mall with a food court.