[petersmagnusson]

Hi folks. We are fully aware of this issue. We've added it to external issue tracker (https://code.google.com/p/googleappengine/issues/detail?id=8...), please follow up there.

Response from us was initially muted because it looked like it only affected M/S apps, but it turns out (a) it can impact HRD as well, and (b) we're pretty unhappy about the level of impact for many M/S apps so we're looking at ways to resolve. It's a high priority and we're looking at a number of ways to address it. It's also a pretty interesting issue, because indirectly it's caused by (a) the large scale that App Engine is running, and (b) the large extent with which GAE is running free applications.

Regardless, apologies to those who felt support was unresponsive. We are working very hard to improve support. For the sophisticated audience that comes to these pages, please link to me on Google+ to get my attention if we are failing you (https://plus.sandbox.google.com/110401818717224273095).