Hacker News new | ask | show | jobs
by drivers99 4856 days ago
It isn't your password they wanted (which is what you use to login to the site), she was asking for your "PIN" which is a code they ask for whenever you want to make changes to your account through a store representative, on the phone, or in this case, the online chat window. When you're in the store, you don't type it in to anything, you tell it to the person who is looking at it on their computer screen. The problem was she was confusing you by asking for your password.