[chris11]

I don't have a problem with what she wrote. She acknowledged that Google was successful in terms of market share.

She was just questioning their refusal to run certain ads. Adwords had been implemented, but Google was making more money off of customizing intrasite search tools for large corporations.

Sure, you can blame her for not seeing adwords as being disruptive and predicting a potential for huge profits. But it is so much easier to discern a disruptive technology as being successful once it starts making large amounts of money.