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by mgkimsal 4860 days ago
My wife was in the ER a couple years ago - I asked multiple people (two nurses and a doctor) how much any of this would cost, and they all said "I don't know".
2 comments

My wife was also in the ER a couple of years ago. She was there for about nine hours. At one point the attending came by and spoke with us for less than a minute. He basically repeated what the nurses and PAs had been telling us for the past few hours. But he clearly wasn't paying attention to the case because his summary was clumsy and lacking in detail. It was no more helpful than what I was reading on Web MD on my iPhone. My wife's exact words when he left the room were, "That was weird." Later, when we looked through the bill from the ordeal, it turned out that this awkward, uninformative, 45-second interaction was billed at almost $1000. If he had told us ahead of time that his unnecessary analysis was going to cost $1000 (even if it was paid by insurance) I would have thrown a shoe at him and told him to get lost. Healthcare is not a marketplace.
>>It was no more helpful than what I was reading on Web MD on my iPhone.

This kind of thing is what makes automation in the medical industry ripe for disruption. In fact close 80% of the information any doctor can give you in case of first 2-3 visits is what you would get by doing simple google search or reading WebMD or even looking up the Merck's manual.

Unless you have serious problem, automation can solve most of the problems people have.

>> If he had told us ahead of time that his unnecessary analysis was going to cost $1000 (even if it was paid by insurance) I would have thrown a shoe at him and told him to get lost. Healthcare is not a marketplace.

Exactly why we need automation. A while back CA's were considered accounting and auditing geniuses. Most of them are out of job today as accounting software got more automation and intelligence.

Wait till the time when most doctors go out of job as software automation sweeps health care industry.

The sad part is that they usually truly don't.

Because not only do hospitals have largely-fictional rates they try to pass to insurers, there are also the medicare rates, the medicaid rates, the rates they pass to those trying to pay out-of-pocket, the rates for the generic equivalent they'll switch to after you agree to a drug/procedure due to your coverage, the discounted rates they pass to people who will almost certainly let the bill go to collections if it isn't heavily discounted, etc.