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by recoiledsnake 4867 days ago
Musk's response has no answers to the following key questions

1) Was Broder advised to brake frequently to use regenerative braking? (This kills the battery).

2) How much displayed/real charge does the car lose overnight in cold weather?

3) Was Broder advised that heating the cabin will increased the displayed range?

4) When Musk said the battery never ran out of charge what did he mean? That was meant to cast doubt on Broder implying he called the towing company needlessly, but a Tesla rep spent a long time with the towing truck driver on the phone and couldn't get it to release the parking brake. Why the technical BS nitpicking stating the battery still had charge if it was totally useless?

Broder gave us the times and names of support reps and all we get is this extreme piece of worthless spin?

The fact that he's not answering the above questions leads me to believe that Broder was given some really bad advice by incompetent reps and Musk is trying to shift the blame completely onto Broder.

Broder should've recorded the support phone calls without telling Tesla, just like they turned on logging on the car he was driving.

2 comments

Add to that

5) What were the cruise control setpoints?

This data must certainly have been logged, and Musk hasn't released it. Musk accused Broder of lying about using cruise control. So why not back this up with direct evidence, why only release speedometer logs?

My inference is that these logs must support Broder's account very strongly.

I can only hope that from now on reviewers of Mr. Musk cars will turn their mobile phones in data recording stations and even the field. Broder was taken by surprise; there is little precedent for the kind of irrelevant spin he was the subject of.