|
|
|
|
|
|
by armored_mammal
4876 days ago
|
|
|
Just thinking about the author bringing up metrics and aligning motivation, it might be possible do both across multiple departments by having moderate bonuses based on customer retention and satisfaction. (I guess that's similar to profit sharing, in a way.) edit: realized I'm not the first to suggest something similar. Haha. |
|
|