[praptak]

> There is a perverse conflict with platform service providers - the worse your scheduler performs the more profitable your service will be.

I think the practical significance of this kind of incentives is overrated. The company I work for does outsourcing work, paid by hour. Do they have incentives to make me produce less so that their customers pay for more hours? Theoretically. Do they act on it? Hell, no - there is competition and customer satisfaction matters.

[quahada]

The business of government contracting shows these conflicts of interest are real and lead to Billions of $ of waste annually.

There is plenty of competition for government work, but there are many ways to game the system even in the rare truly open/fair competitive bids.

[chc]

That's because competition for government work is not really based on customer satisfaction in the same way it is in other industries AFAIK.