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by codex 4866 days ago
He called early that morning complaining about the drop in mileage overnight. He was told the mileage drop was a glitch and to recondition the battery. When he called again, he was told to recondition the battery again--this time though a quick charge at Norwich. How many times should he call Tesla about the same problem, when he was told twice that the mileage was erroneously low? He had already attempted to recondition the battery--twice, which should be sufficient. In his mind, he now he has even more juice in his tank. He has even more of a buffer than he did pre-charge. So he gets on with the review. Of course, he does call again when it is clear that the conditioning + driving has not restored the needed juice--but by that time it is too late.
1 comments

I sure hope Tesla has a Genius Bar in the pipeline.