[thegyppo]

We monitor uptime :)

http://serverbear.com/9683/linode#view-uptime-beta

Plus benchmarks etc (user run, which means you get a decent dataset to compare by server spec/location).

http://serverbear.com/9683/linode#view-benchmarks http://serverbear.com/9806/digitalocean#view-benchmarks

We've actually considered ticket response times, a lot of hosts use WHMCS to manage their nodes - which we could make a plugin for. But a large amount of the more established hosts use a custom system.

Problem is, ticket response time isn't an indication of quality. Anyone could respond with a "We're looking into it" within 5 mins & not get a resolution for a few hours.

[nikcub]

Thank you for ServerBear, I use it all the time and send others to it often.

Can I give you a feature request? Can you track terms of service or somehow summarize them? I would love to filter/find hosts based on how liberal their terms are.

See also this comment/response from armored_mammal re: DigitalOcean's ToS:

http://news.ycombinator.com/item?id=5207693

[thegyppo]

Thanks! ^_^

That is a pretty good idea, I'll pop it into our roadmap. We've got a chunk of time allocated this month to work on some stuff & that's an easy quick win :)

[ksec]

I suggested to remove I/O in Unixbench on WHT, is that still being considered?

[ricardobeat]

I have another one: add South America/Brazil to the location filter.

[davidw]

> Problem is, ticket response time isn't an indication of quality.

I didn't say it would be easy... you'd have to have a somewhat subjective metric of "did a person answer?" and "did they tell me something useful?". Maybe you could use Amazon's mechanical turk or something like that...