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by jzieger2 4878 days ago
Hi (I'm Stripe's lawyer). Litigation discovery is something that any company needs to think about when crafting its email policy. But whether an email goes to a few individual recipients or to a broader list won't impact whether it needs to be disclosed in discovery. The seemingly private email between two or three co-workers will almost always persist in someone's inbox for a very long time, and ultimately be discovered.

In most cases, the kinds of emails you are talking about -- where someone says something that can be mischaracterized or otherwise damaging to the company in the future -- are a result of poor judgment. And that's where I think Stripe's policy has a distinct advantage. When people know they're sending things to a broader group of recipients they tend to be more thoughtful in how they communicate and just avoid saying many of the imprudent things that would be troublesome in future discovery.

2 comments

Random question relating to both e-mail and the law...

So everyone puts these signatures/disclaimers on their e-mail now which say (paraphrasing):

> This message is confidential. It may also be privileged or otherwise protected by work product immunity or other legal rules. If you have received it by mistake, please let us know by e-mail reply and delete it from your system; you may not copy this message or disclose its contents to anyone. Please send us by fax any message containing deadlines as incoming e-mails are not screened for response deadlines. The integrity and security of this message cannot be guaranteed on the Internet.

Or similar. Do these things actually have a legal purpose/meaning? I mean can you really enforce a contract the other person hasn't agreed to? Can you really demand what THEY do with an e-mail YOU sent them?

A few years ago I thought this stuff was silly but now a lot of big companies are doing it and I can only assume these companies have a legal department...

PS - If you were to reply I wouldn't assume it was legal advice, I am asking you as a person who just happens to be a lawyer, not as a lawyer. :)

I think people do these things mainly to deal with inadvertent disclosure (e.g., an incorrectly addressed email) or further downstream distribution of an email. The idea is to have some indicator that the original sender meant the communication to remain in confidence (which may be required to maintain, for example, attorney client privilege, or to preserve trade secret protection). When they are affixed automatically to every email (as they are by many firms), I really doubt they work. I'm not aware of any case where the existence of this kind of disclaimer has been a factor, and I suspect most people put this in the "it couldn't hurt" category, rather than really thinking it'll be effective. Would be interested to hear if anyone is aware of evidence to the contrary.
They are effectively worthless if it can be shown they are added automatically to every mail. Privileged communication requires something explicit or genuine intent, i.e. the sender writing 'privileged' at the top. It actually can be quite bad if it's shown that the privileged communication was abused (either in terms of piercing all veils or censure).

My experience is people add these signatures because they see other people doing it and they assume it's a good practice or seemingly professional. It may be some inexperienced lawyers recommend it so they have something to say about email policy. It's not hurting anyone beyond eating up mail quotas, right?

Hey John, that's pretty much what I found when I did an explainer for Wired about them:

“You have no obligation to obey the disclaimer if you decide to read a misdirected email, send it to your friends, or send it to a Wired reporter,” says Susan Lyon, a privacy and data security attorney for Perkins Coie. “You don’t have to worry about that.”

http://www.wired.com/magazine/2010/12/pr_burningquestion_leg...

Do these things actually have a legal purpose/meaning?

"This is not an offer to buy or sell securities."

"This is not legal advice."

These are legally useful because rather than enforcing a contract, they explicitly disclaim one.

I would be more worried about things like personnel complaints, or matters that I ignorant of, but was "informed" via email.

Although explicitly making everything public is a novel way to keep bad behavior at bay.