[wikwocket]

To piggy-back off this: My family left T-Mobile because we didn't get reception in the 1st floor of our house. The last monthly bill was for 8 days of service out of 31, so it should have been prorated, but wasn't - they charged us for the whole month, despite automatically detecting the date we ended service. The rep said that this was just how their "system" handled mid-month terminations.

My point is not that T-Mobile sucks, but that all cell providers will provide delightful fair service to many, and cheat and piss off some. Take it with a grain of salt when someone says that one company is "scum."

[X-Istence]

Yeah, I switched to AT&T from T-Mobile and T-Mobile charged me for the whole upcoming month even though I made sure to switch over on the last day of my billing cycle. It was cheaper for me to just pay it then fight it...

[kokiland]

Same here, I canceled my plan mid-month and T-Mobile sent me a bill for the whole month. However, I gave them a call and they simply took the entire month off, I didn't even have to pay for the days of the month I used. I called them again a month later to make sure I don't have any outstanding balance, and my account was all paid off.