[pasbesoin]

I'm in a major metropolitan area, and AT&T's DSL (also under its previous name, SBC) was for shit. (Not a few would argue that it still is, actually.)

It wasn't until Comcast started rolling in wholesale and eating their lunch (also "stealing" voice service with their multiple and combined offerings), that AT&T deigned to make any significant improvements. This is despite having a very significant tax break from the state in return for a commitment to roll out "universal access".

All these companies that do better -- when there is finally a threat; incentives don't work. A pox on them. I hope the publicity of their responses just aids in shining a light on their longstanding corruption and shit service.