[ghc]

In the narrow context of software that exists entirely to deal with other software, you're probably right. But I build software that mainly optimizes non-virtual processes. These processes often require human oversight due to laws or safety regulations. Even in the cases where I'm building software where regulations don't get in the way, the real world is usually too messy for the computer to automatically take action because it would need to control a robot much more advanced than current technology allows for.

[dkarl]

Ah, when you said "web analytics" I think I got confused between analytics delivered via a web app and analytics about the systems implementing a web app.