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by kapilkale 4887 days ago
Sure, but email is still the preferred form of external communication with customers and clients.
1 comments

Doesn't change the fact that this preferred form of communication by no means guarantees delivery in a certain timeframe. It's not a google problem. The email can be "stuck" in every place between you and the recipients mailbox.
to highlight this, I can think of an emails that got delivered YEARS after I hit send. This happened once in almost 20 years of emailing, yet in still happened. This probably occurred about 6 years ago.