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by robomartin 4901 days ago
Well, you are probably right. I don't know him, which means that I am operating with imperfect data. I still contend that a little more than an apology on a blog is in order. Perhaps a phone call or an in-person meeting if practical. If I am reading this correctly the comments affected Heather to the point that she had to cry. Not cool.
1 comments

I've contacted her privately, as well. I thought it was important to publicly apologize, since I publicly said the mean thing.
You are a gentleman. That was exactly the right thing to do. I'm sure you made her day. Wonderful.
So robomartin is happy? Good. The important thing here is that robomartin is satisfied that this incident has played out according to his guidelines on how such matters should be resolved.
I don't think your post is sincere enough, you should reach out to him personally. You come off as a bit too pleased as well, tone a down a notch.