[jessaustin]

The argument can go the other way as well, if your organization is not so hierarchical that it can't learn anything. Point at this episode as proof that when in direct competition, the organization that's open to multiple approaches and tests to discover what works, has a distinct advantage.

[zecho]

I forget exactly which postmortem article I read it in, but this was actually a problem solved between the 2008 and 2012 Obama campaigns. The 2008 technology, while still successful, was still too diffuse for top managers at the 2012 campaign and had no overarching hierarchy, so they worked quickly to fix that.