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by smashu 4898 days ago
"within the European Union, two years' warranty must be provided for products free of charge"

There is no such thing, the law refers to something else. Check this: http://www.apple.com/uk/legal/statutory-warranty/

1 comments

There is some such thing - that page lists an EU-mandated free warranty period of two years for some defects.
vacri is correct.

However, there is more than sufficient misleading ambiguity on that page which contradicts EU law (and likely EU Member State consumer or contract law).

EU law [1] states that a minimum period of 6 months is always available wherein defects that arise after delivery are assumed to have existed at or before delivery unless proven otherwise.

EU law provides for a Member State optional notification obligation on consumers that they have to inform the seller of a fault within 2 months. The UK has chosen not to exercise this notification. Belgium, for example, allows for contracts to specify the existence, length of the notification period (not less than 2 months) and consequences of lack of notification [2].

Similarly, in the case of the UK, "claim period" is ambiguous because under UK Sale of Goods Act 1979, consumers have 6 years to take a claim to court for faulty goods in England, Wales and Northern Ireland (5 years in Scotland) [3].

[1] - http://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=CELEX:...

[2] - http://ec.europa.eu/consumers/cons_int/safe_shop/guarantees/...

[3] - http://www.which.co.uk/consumer-rights/sale-of-goods/underst...