[rondon]

When you purchase a product or service do you ever consider how long someone spent making that product/service when deciding what to buy?

Imagine someone saying something like "That Toyota Car is exactly what I'm looking for, but I know that the workers at the GM factory spent way more time building the GM car, so I'm going to buy that GM car instead."

[jiggy2011]

Not so with products, but many services are charged by the hour.

[rondon]

Obviously! If I purchased 1 hour of Day Care I would expect to receive 1 hour of day care.

However, if I paid someone to clean my house I would expect it to be clean after they were done. I don't care how long it takes. If it takes 10 hours and the floors a filthy I'm going to be upset. If it takes 1 hour and everything is very clean I'm going to be happy.