[MartinCron]

Or the sensibilities of their editorial staff, some of whom may not have even known about it until it went out.

Damage is already done, though.

[Pitarou]

If they show that they take this screw-up seriously, then they could still come out looking pretty good.

[MartinCron]

They'll have to do better than the one sentence non-reply they have posted, but I totally agree. All organizations mess up, how they handle it can be instructive.