[damian2000]

It figures that the guy who started this is Australian. Australia has some of the worst banks in the world in terms of customer service. Last week I was in a bank (Commonwealth Bank of Australia) with my wife attempting to negotiate a better deal in terms of her account fees, which I believe are exorbitant at approx $10 per month for a basic savings account w/online banking. She'd been with them for 25+ years and had a reasonably significant account balance. They didn't budge on anything, even after she asked them to close her account. I was totally appalled at their attitude.

[onetwothreefour]

How do I down vote you? You're writing off an entire country's banking system with one personal example?

I have my own example of banks in Australia, and they're some of the best I've ever dealt with.

Banks in the US on the other hand...

There's no reason to have an account with a bank in the US when you can have one with a credit union. Unless you're really rich and don't care about fees.

[damian2000]

I'm not writing off all Aussie banks, but I think I have the right to an opinion on the matter ... I've had bad experiences in terms of customer service with a number of them over a period of 30 years. Bankwest, Bendigo, CBA and Westpac to be exact. Many friends and family have had similar experiences to me.

[alvins]

We're trying to make banking nicer in Australia - getpocketbook.com - will alert you of fees even =D

Disclosure - I'm the founder.

[cstejerean]

Try NAB. I used them while in Australia and I was very happy with them.