[josegonzalez]

Disclaimer: I work on Operations at SeatGeek

We take design very seriously, and thats because better designs have been quantifiably proven to have a meaningful impact on our bottom line. That means sometimes we try and polish something for the first release, but we always set a limit to that - if it's not in production, it's not shipped, and we will forget about it amongst the 23524 other things going on in a given week. Therefore, we usually set at least some internal goal of "good enough" and then ship. It just so happens one of our founders really likes digging into design.

Also note, this is an iPhone app, not a web application. Very different rules apply here, so you can't just slap Bootstrap on your UI and hope for the best :)