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by zaidf 4913 days ago
Knowing which device they are on helps me in small ways I don't even consciously remember. For example if someone replied and I knew they are on an iPad this moment, I know that I probably can't expect them to easily sign the PDF agreement I'm about to send and if I really want it. Ack urgently, I should provide an iPad-friendly method to sign and return.

This becomes crucial when you are doing back and forth between potential customers.
2 comments
subsection1h 4913 days ago
If knowing the user agent is seriously crucial for you, you shouldn't rely on "Sent from <user agent>" messages that can be disabled. Instead, you should use an email client that provides functionality similar to the Display Mail User Agent extension for Thunderbird:

https://addons.mozilla.org/en-us/thunderbird/addon/display-m...

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dredmorbius 4913 days ago
You can indicate form-factor / device type without advertising/branding the fact.
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