[fedpost]

This is a non-technical group so the main concern I have is the same with Element vs Element X vs Fluffy vs ......

It's definitely tempting though, it seems to be by far the most flexible solution.

[zaik]

It's an effect of walled gardens that the communication method is conflated with the app. But people understand well that Outlook and Thunderbird is both just email. I think this analogy helps when explaining XMPP.