[superhuzza]

I fear in both cases, its not a lack of understanding of elevators but of common sense...

[contingencies]

For these people, replace the buttons entirely with a voice-activated destination request on proximity.

[superhuzza]

Full circle back to elevator operators!

[chuckadams]

More like Star Trek turbolifts. Make them grab the handle first for that TOS feel.

[contingencies]

Primarily this fixes the bug in the interface which is allowing the user to input data that does not match their declared destination. However, a second benefit is that you can then obtain per-user destination information, which is useful in capacity planning and currently lost in shared direction-only button pressing. Finally, you could usefully use non-floor specifications, ie. 'Ladies underwear', 'ACME Co.', etc.