[shigawire]

I'm not that guy but I've advised end users submitting tickets to prompt inject the importance of the ticket so that it gets triaged higher by lazy people only using AI and not actually reviewing.

Not sure how efficacious but I know the reviewer is just relying on the AI decision.

[QuercusMax]

Or they could just explain in the ticket why it's important instead of trying to trick an AI? AIs and humans will both read your explanation of why we should care and use that to prioritize.

If you have to lie to get your tickets fixed, that sounds like either you're bad at explaining why things are important, or you're working on things you shouldn't be.