[jjulius]

Every era can be romanticized, and every era has its downsides. Just today, I could ramble on about the ever-increasing costs of streaming services as they reduce their available catalogs, ads forced upon users who have purchased the "ad-free" streaming bundle, UI/UX patterns designed to make cancelling difficult, things you've "purchased" no longer being available to you because the service no longer carries that studio's titles, paying up to $24.99 to "rent" a movie on Amazon for a mere 48 hours, the endless cycle of a service starting out "great" only to be enshittified, etc.

[mirmor23]

you are right, but that does not negate the friction that people felt at the time. my experience is with netflix, and i never found issues canceling, and as a matter of principle, i do not subscribe to services unless there are no alternatives (e.g. i pay for amz shipping, my own email domain). compare canceling a service sitting at home to driving to the video store, depositing dvd/vhs, and still having to check if they 'accidentally' overcharged. today it's so simple afaict.