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by unbolted3032 3 days ago
I bought two (identical) of these keyboards and they're by far the worst keyboard I've ever purchased. OOB, both had Bluetooth stability issues, dropping out at least 1-2 times a day, resulting in a sustained keypress being interpreted by the OS while they reconnectedddddddddddddddddddddddddddddddddddddddddddddddddddddd.

Vendor support suggested upgrading the firmware (I was on the latest firmware) so I followed their instruction - which nuked the keyboard's ability to use Bluetooth at all. No refund or replacement offered by vendor after reporting this.

I still use the non-broken one, exclusively in wired mode, and EVERY single time I use it, I have to perform the factory reset (Fn + z + j) in order to get the lights to work. Otherwise, cycling through the presets simply dims them until they're not visible.

I'm yet to find anybody with the same problems as me.

2 comments

Greetings and salutations. Same issue on two seperate keychron keyboards with repeating key presses I purchased for wife and myself. She ran hers on a Mac and I am on a windows gaming rig.

I tried changing the key, updating firmware, different cord and wireless, and just got tired of it and threw them both into my backup in case of closet. I saw so many positive comments about these keyboards but will never buy another after getting burned twice.

I don’t think everyone is BSing but getting two lemons is weird and makes me second guess the positive comments. I never contacted support, just found repair routes online. I had spent enough time faffing about with them, few hundred dollars wasn’t worth my time after that.

This is probably because of shitty Cypress/Infineon "iton_bt" bluetooth module used. Do you have K2/K6 ?