seems like there's a workaround but obviously far from ideal.
edit:
actually this may be the one I remember seeing at the time: https://www.reddit.com/r/Keychron/s/Dewr2dbVNX
"For anyone finding this thread like I just did, all it took for me was plugging the keyboard into a usb 3.0 slot"
seems like there's a workaround but obviously far from ideal.
edit:
actually this may be the one I remember seeing at the time: https://www.reddit.com/r/Keychron/s/Dewr2dbVNX